Privacy Policy

Last updated: June 2025

Cork Plumber ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

Contact information: Name, email address, phone number
Service address: Address provided for plumbing work
Payment information: Processed securely via Stripe (we never store card details)
Usage data: Basic analytics via Cloudflare

2. How We Use Your Information

To process and confirm bookings
To send confirmation and follow-up emails
To provide customer support
To improve our services

3. Legal Basis for Processing

We process your data on the basis of:

Contract performance — to fulfil your booking
Legitimate interests — to improve our services
Legal compliance — where required by law

4. Data Sharing

We use the following trusted third-party services:

Stripe — payment processing (their privacy policy applies)
Resend — transactional email delivery
Cloudflare — hosting and CDN

We do not sell your personal data to any third parties.

5. Data Retention

We retain booking and customer data for 7 years for accounting and legal purposes. You may request deletion of your data by contacting us.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Object to processing
Data portability

7. Cookies

We use essential cookies only. See our Cookie Policy for details.

8. Contact

For any privacy-related queries, contact us at: info@corkplumber.ie